Department : FSB-Delivery
Designation : Cluster Lead
Qualification : Graduation
Years of Experience : 5 to 8
Salary : 480000 to 650000
Position Requirement : 3
Skills To Be Evaluated On : team-management,vendor-management,cost-management,delivery,last-mile,ms-office,delivery-planning,communication
Roles and Responsibilities:
- Set-up / Ensure smooth following of all the standard operating processes required for the smooth running of day-to-day activities at Hubs and delivery points
- Leading Vendor Management, SCM, Logistics, Strategy and Process excellence programs
- Identify, evaluate, negotiate and manage strategic 3PL Vendors & Order fulfilment and delivery.
- Responsible for the Last Mile Cost of the cluster with accountability of budgets / P&L ownership , including Managing the performance of all hub leads in cluster 6. Own day-to- day operational metrics; along with team management, ensuring process adherence, quality and resource planning.
- Plan monthly team activities and review performance reports with a view to meeting monthly and quarterly OKR targets
- Play a significant role in long term planning with a view to deliver operational excellence
- Review Cost statements and activity reports, and other performance data to measure productivity and goal achievement Main areas of focus:
- Customer complaints
- Manpower Efficiency
- Delivery Schedule
- New Customer Delivery
*Other details regarding the job will be shared during the interview. Only qualified candidates will be contacted.*
Cluster Lead skills to be evaluated on team-management,vendor-management,cost-management,delivery,last-mile,ms-office,delivery-planning,communication.
Job Type: Full Time
Job Location: Mumbai