Department : FSB-Delivery

Designation : Cluster Lead

Qualification : Graduation

Years of Experience : 5 to 8

Salary : 480000 to 650000

Position Requirement : 3

Skills To Be Evaluated On : team-management,vendor-management,cost-management,delivery,last-mile,ms-office,delivery-planning,communication

Roles and Responsibilities:

  1. Set-up / Ensure smooth following of all the standard operating processes required for the smooth running of day-to-day activities at Hubs and delivery points
  2. Leading Vendor Management, SCM, Logistics, Strategy and Process excellence programs
  3. Identify, evaluate, negotiate and manage strategic 3PL Vendors & Order fulfilment and delivery.
  4. Responsible for the Last Mile Cost of the cluster with accountability of budgets / P&L ownership , including Managing the performance of all hub leads in cluster 6. Own day-to- day operational metrics; along with team management, ensuring process adherence, quality and resource planning.
  5. Plan monthly team activities and review performance reports with a view to meeting monthly and quarterly OKR targets
  6. Play a significant role in long term planning with a view to deliver operational excellence
  7. Review Cost statements and activity reports, and other performance data to measure productivity and goal achievement Main areas of focus:
    • Customer complaints
    • Manpower Efficiency
    • Delivery Schedule
    • New Customer Delivery

*Other details regarding the job will be shared during the interview. Only qualified candidates will be contacted.*

Cluster Lead skills to be evaluated on team-management,vendor-management,cost-management,delivery,last-mile,ms-office,delivery-planning,communication.
Job Type: Full Time
Job Location: Mumbai

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